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editorial@surbitcoin.com → Security & Smart Contracts
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security@surbitcoin.com → Partnerships & Inquiries
Inquiries from licensed crypto casino operators seeking independent technical review, brand listing verification, and European media features.
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Frequently Asked Questions
Can a crypto casino pay to be ranked #1 or get a higher score? ▼
Strictly no. Our rankings are 100% independent and dictated by our rigorous review framework: verifiable payout speeds, on-chain reserves, smart contract fairness, and license validity under MGA, Curaçao, and Anjouan authorities. No operator can purchase a higher rating.
I have a withdrawal dispute with a casino. Can your team help? ▼
While we cannot access your personal player account or directly release funds, our blockchain security analysts track rogue casino behavior. If an operator listed on our site unjustly freezes player withdrawals, submit your transaction hash and casino details using the security form above so we can investigate and warn other players.
How quickly do you update casino bonus codes? ▼
Our editorial team verifies all deposit bonuses, rakeback rates, and no KYC terms on a weekly basis. If you spot a promotional code that has expired or changed, let us know via the form above and we will update it within hours.